Mindful communication involves applying principles of mindfulness to the way we engage with others. These principles include setting an intention, being fully present, remaining open and non-judgmental and relating to others with compassion. In essence, mindful communication is about bringing a greater level of awareness to the two major components of all communication: listening and speaking.
It may be rather obvious to say, but the goal of mindful listening is to understand what the speaker is trying to convey. It involves taking an interest in what others say and giving them our full attention. However, as is well reflected in the following quote by author, professor, and management-expert Stephen Covey, few people manage to listen effectively.
“Most people do not listen with the intent to understand, they listen with the intent to reply”
– Stephen Covey
Through becoming aware of our own thought and behaviour patterns, we learn how to approach both listening and speaking with a mindful attitude.